We are currently restructuring our support and can be reached by email for the moment.
support@getmercury.io
How to create a support ticket:
You can directly copy the email address and write to us or use the form below. We'll show you what information we need for a quick solution. Then you can copy the content, paste it into your email, attach additional files like screenshots and send it to us.
? Tip: Feel free to add screenshots or other relevant files to your email. The better we can understand your concern, the faster we can help you!
? Tip: Screenshots are particularly helpful for bug reports! Feel free to show us what you see and what should look different. The more detailed, the better we can help you.
Please only send us a request when you are sure you have checked this checklist:
? Tip: For data issues, reports or exports from the system help us a lot. Feel free to attach these to your email so we can quickly understand what's going on.
Are you not getting any further or want to look something up? You'll find helpful articles in the Knowledgebase. Shouldn't you find the answer here, we'll be happy to help you personally. Just use our support form.
Contact MMT Support
We are currently restructuring our support and can be reached by email for the moment.
support@getmercury.io
How to create a support ticket:
You can directly copy the email address and write to us or use the form below. We'll show you what information we need for a quick solution. Then you can copy the content, paste it into your email, attach additional files like screenshots and send it to us.
? Tip: Feel free to add screenshots or other relevant files to your email. The better we can understand your concern, the faster we can help you!
? Tip: Screenshots are particularly helpful for bug reports! Feel free to show us what you see and what should look different. The more detailed, the better we can help you.
Please only send us a request when you are sure you have checked this checklist:
? Tip: For data issues, reports or exports from the system help us a lot. Feel free to attach these to your email so we can quickly understand what's going on.
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